Thursday, February 08, 2001

Thoughts On Audio @ Point of Purchase

Have by now produced audio for several installations and in-store experiences, including Kiosks for Chrysler, Discovery Store, Epcot, Levi's and the Nasdaq MarketSite. And something like this has been bubbling around my head lately on the topic of interactive audio triggered at Point of Purchase locations and special venues:

The overt pitch has been abandoned in favor of something that resembles entertainment. The eyeballs surfing the web are not just eyeballs, but eyeballs with brains. The consumers are not just shoppers, but audience members. And unlike Television advertising, point-of-purchase venues don't have the luxury of seducing the viewer with a cinematic short story.

This new consumer/fan is not at home pondering the warm and fuzzy feeling of your brand. They are on site or in the mall staring at the display or monitor, hopeully engaging in the experience. And perhaps now, they are ready to make a choice. At this stage they want immediate and honest information. You have a few seconds –and certainly not more than a couple of minutes– to make an introduction and deliver a message that inspires them to make a purchase.

How will you fare?

One thing is certain: You will need more than a loop to create an emotional bond between brands and fans.

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